How can we help?

Our support team is here to help your campaign succeed. Reach out through any of the channels below.

Contact Us

Support Hours

Regular hours: Monday to Friday, 9:00 AM – 6:00 PM ET

During election periods: Monday to Sunday, 7:00 AM – 10:00 PM ET

Response times: Email within 4 hours, phone within 2 minutes during business hours.

Election Day Emergency Support

On election day and the 48 hours surrounding it, we provide priority emergency support for critical issues — including GOTV tool failures, data sync problems, and phone banking disruptions.

  • Extended hours: 6:00 AM – 12:00 AM ET
  • Dedicated emergency hotline: (519) 555-0199
  • 15-minute response SLA for critical issues
  • Real-time platform status page monitoring

Frequently Asked Questions

Find answers to common questions about RidingDesk.

Quick Links

Feature Requests & Feedback

We build RidingDesk based on the real needs of Canadian campaigns. Your feedback directly shapes our product roadmap. Whether it's a new feature idea, a workflow improvement, or something that's not working the way you expected — we want to hear from you.